Visual Solutions Inc. Careers

Job Posting Reference Number: 06-FL-JAX-0107-SJ(RG) - Apply now! and/or Send to a friend.
Number Of Openings:	01
Date Of Requisition:	02/03/2006
Recruiter:	Melissa Hong
Job Type:	Customer Service and Support.
Position Title:	CST III - Customer Service and Support
Skills Required:	Experience supporting Windows 2000, XP, and Windows Office applications. Experience using and supporting Symantec Anti-virus, Ghost imaging and Spy Sweeper software. Experience with Dell hardware and fiber cable and copper Ethernet cable.
Other Requirements:	May have to lift personal computers/terminals (40 lbs.), boxes and supplies.
Desired Skills:	Ability to communicate with customers and provide customer service and support, problem analysis, determination and resolution. Provide clear and concise phone support. Ability to explain clearly how to correct a computer problem, deal with a variety of personnel, and keep accurate records.
Position Terms/Length:	Full-Time
Pay Rate:	Depending On Experience
Job Location:	Palatka, FL
Position Description:	Troubleshoot and diagnose system issues using remote desktop tools (i.e. SMS 2.0 client & Ghost Console). Provide application support for standard hardware and software products. Perform routine maintenance tasks on hardware and software, as required. Document technical solutions and inputs into a solutions database (Remedy).
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